Supporting You, Supporting the Service

Confidential, professional support for public servants and their families in St. Vincent and the Grenadines. No challenge is too big or too small to get help for.

Access Services    Learn More

About Us

Who We Are and What We Stand For

Mission

To create an enabling environment to support the productivity and development of the Public Service by promoting a culture of health and well-being for public service employees and their families, through high quality counseling and guidance services.

Vision

To be the catalyst that drives a healthy, sustainable and high-performance public service.

Who Are We?

The Employee Assistance Programme (EAP) Unit is a dedicated team of professionals including a coordinator, trained counsellors, and support staff who believe that a healthy, motivated workforce is the foundation of any successful organization.

We are committed to enhancing the well-being and productivity of public service employees by providing free, confidential support for both personal and work-related challenges.

Our Services

Our Core Values

The foundation of our service delivery

CONFIDENTIALITY
Reliability
Compassion
Trustworthiness
Teamwork
Respect
Integrity
Dignity of Humanity
 

Message from the Head of Unit

Your Well-being is Our Concern
"Welcome to the webpage of the Employee Assistance Programme (EAP), for the Public Service. As Coordinator of the EAP Unit, I want to reassure you that you are not alone in the challenges you face, whether they are personal or work-related. We understand that life can be complex. Balancing professional responsibilities with personal well-being can sometimes feel overwhelming. That is why our programme provides confidential, professional support to you and your family members—free of charge. From counseling to financial planning, we are here to offer practical tools to help you navigate through both everyday stress and unexpected life events. We provide a safe space to discuss issues without judgment. I encourage you to explore the resources at the EAP and reach out whenever you need a helping hand. Your privacy is paramount, and our team is ready to support you. Remember, seeking help is a sign of strength."
Warmly,
EAP Coordinator

Our Functions

Education & Awareness

Advocacy

Stakeholder Partnership

Professional Evaluation & Counseling

Policy Statement

"The government recognizes that it is possible in the work environment to identify employees with problems... and believes it is important to motivate them to seek assistance or treatment at an early stage. To this end, the government of St. Vincent and the Grenadines makes available to every employee within the Public Service, a confidential and voluntary Employee Assistance Programme (EAP) without prejudice to their job security or career progression."

Our Services

Comprehensive support for a healthier workforce

Counseling

We provide professional counseling for a variety of challenges:

  • Marital, family and relationships
  • Substance abuse & addictive behaviours
  • Personal debt & financial problems
  • Stress (family, social, job)
  • Family violence
  • Mental/emotional problems
  • Work related conflicts
  • Grief and loss

Training

Empowering the public service through education:

  • Public Service Supervisors
  • General Public Service Staff
  • EAP Counsellors

Referrals

Connecting you with legal, financial, or long-term medical specialists when needed.

How to Access Services

Employees can enter the programme in four ways:

  • 1. Voluntary/Self Referrals: Choosing to use the program independently.
  • 2. Informal Supervisory: Supervisor suggests services.
  • 3. Formal Supervisory: Supervisor strongly recommends and refers.
  • 4. Mandatory: Referral required by regulation.
Ready to get started? Contact us at: 784 570-6718

Resources & Tips

Useful Tip: 4-7-8 Breathing

Made popular by Dr. Andrew Weil, this is an effective technique for deep relaxation.

  1. Inhale to a count of four with your mouth closed.
  2. Hold to a count of seven.
  3. Exhale through pursed lips with a whooshing sound to a count of eight.

Frequently Asked Questions

An EAP is a management and support program that recognizes that there can be extraneous factors that may detract employees from performing their best in the work place. It is a problem-solving initiative that reduces the economic costs of absence and low productivity.

The EAP caters to ALL public servants of St. Vincent and the Grenadines and by extension their dependents (spouse/common-law and children).

Yes. Confidentiality is the Apex of all our core values. Every counselor and unit staff maintains the strictest confidence regarding the identity and information of every client.

The EAP counseling service is a short-term intervention for each client up to a maximum of six (6) sessions per year.

While EAP is voluntary, in cases of formal/mandatory referrals, the employee has the right to refuse services. However, management must outline that the referral is intended to provide support. The employee may be advised to seek help personally and provide proof of intervention.

  • Psychological and emotional support
  • Empowerment
  • Problem solving and coping skills
  • Increase productivity
  • Improvement of health
At the Employee Assistance Programme Unit
2nd Floor, St. Vincent Automotive Cooperative Building
Rose Place
Kingstown

Contact Us

We are here to help. Reach out to us confidentially.

  • Address:
    Employee Assistance Programme (EAP) Unit
    2nd Floor St. Vincent Automotive Cooperative Society Building
    Corner of Tyrell and Queen Streets
    Rose Place
    Kingstown
  • Telephone:
    784 570-6718
  • Email:
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Facebook:
     Employee Assistance Programme-EAP